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Policies

MONEY BACK GUARANTEE

Money Back Guarantee at Tai Chi Tranquility

I received the jacket and pants today, 28th November 2011. I was surprisingly pleased to see that I had received excatly what I had requested. The staff were very helpful in attention to detail and achieving the style that I wanted. I can't express enough how pleased I am with the outcome of the merchandise. Thanks again to the Tai Chi Tranquility Staff for making a beautiful outfit and for getting to me before Christmas.I am elated for your craftmanship and getting this gift to me in an expedition mannor  My son will be extremely excited when he opens his gift on Christmas morning. Thank you again Tai Chi Tranquility Staff. YOU ROCK!!   

Dawn, Tampa Florida, 29th November 2011

Tai Chi Clothing

Tai Chi Clothes Size Chart

For Tai Chi UniformsUse the Tai Chi Tranquility size chart and select the right size Tai Chi uniform for you.
For Red Hot Specials
Quickly get right size uniform

Color and Fabric

Color and Fabric chartsYou will find the right fabric and color here for your Tia Chi Uniform.

Custom Made Tai Chi Clothes

Made to Measure Tai Chi ClothesOn this page customers learn how we manage made to measure tai chi uniforms and pants. There are instructions and measurements that the customer needs to take and send to us.

Cuff

WHOLESALE Tai Chi Uniforms

Discount Price ListWe are pleased to offer our Tai Chi Clothing Range at competitive wholesale prices for bulk purchases.

Standard Competition Tai Chi Uniform

Collar Detail

Sleeve Detail

Detail Pants

Return Policy 

 If you are not happy with your purchase please return it to us immediately (postmarked within 21 days of our dispatch) for a full refund of the cost of goods. You pay the return postage costs. To receive a full refund, goods must be received in new condition with original packing. Please post to:

Tranquility Sleepwear

40/685-707 Casuarina Way,

Casuarina, New South Wales, 2487.

Australia. 


Back Order Policy
If the product you have ordered is not available, you may choose from the following options:

1. You can receive a full refund.

2. You may choose an alternative product. If you select a product of less value we will provide a refund for the difference. If the product you select is a higher value, please pay the difference.

3. You may wait for the product to become available.



Shipping Policy 
Our available shipping options for regular retail orders are (1) 21 to 28 day Registered Air Parcel; (2) 5-7 day EMS Delivery (No PO Box Address). The post office provides a tracking several days after the parcel is dispatched. The tracking number is generally not live for searching until the parcel reaches the country of destination. If you have any questions regarding your parcel please contact us and the post office  will do a trace. They generally respond to the request by the next day. 

Registered Air Parcel requires you to sign to take delivery, if you prefer to make delivery without signing, please specify at "Add Comments About Your Order" during checkout and we will ship it by Unregistered Air Parcel. By doing so you would agree that the title of the goods has passed to you upon shipment and no claim for lost parcel. 

(1) Our 21 to 28 day Registered Air Parcel is charged according to the following table for any destination:

WE HAVE RECENTLY INTRODUCED A FLAT RATE CHARGE OF $15 which overrides the scale below, (excludes bulk orders which have a discount applied). The scale below gives you an estimation of the saving you will make on postage.

Weight (lb) Postage Rate (US$)

0 to 1.09       $19.00

1.1 to 2.19    $22.50

2.2 to 3.3      $29.00

3.31 to 4.4    $35.50

4.41 to 5.5    $42.00


(2) Our 5- 7 day EMS Delivery is charged according to the following table for any destination:

Weight (lb) Courier Rate (US$) 

0 to 1.09       $45.00

1.1 to 2.19    $53.00

2.2 to 3.3      $64.50

3.31 to 4.4    $64.50

 


Damaged Goods Policy
If the product you receive is damaged or has been damaged in transit please return it to us immediately (postmarked within 21 days of our dispatch). We will arrange for the goods to be picked up. You can either have the goods replaced or receive a full refund.

 

For all queries please Contact Us.Contact Kathleen and Judith at Tai Chi Tranquility

Name


Email Address


Message / Comments / Questions


 

Copyright © Tai Chi Tranquility
taichitranquility@gmail.com
Solla Sollew Trading
Casuarina, Australia
Phone 61 2 66748312
Skype sollasollew1